Submit requests online, right here. Alternatively, call our Maintenance Hotline on 407-901-5161 and select the "Maintenance option". Please do not text or call staff cell phones with maintenance issues.
If your request concerns AC or a garbage disposal problem, please read our related articles below before calling.
Remember, rent is always due on the 1st day of each month
Accordingly, rent is considered "late" on the 2nd day of each month, and you may be assessed a late fee, according to the terms of your lease.
If you think you are going to be late with your rent, you MUST contact our office in order to avoid complications, which can include eviction by the court, and a record that could make it very difficult to rent a home in the future.
In many cases, problems are caused by the tenant's failure to properly maintain the appliance or contain the situation. In the case of the AC this can be very expensive. Remember - if you break it, you could be held responsible for fixing it!
Sometimes, things just break. We call this ordinary "wear and tear." When this happens, the owner usually pays for the fix. Other things remain the responsibility of the tenant...
Have you been renting for years? Are you tired of throwing your money "down the drain" when you could be paying off a mortgage on a home that you own? We can help~
Condo Metropolis is also a licensed real estate brokerage. The home you have been renting was likely purchased through our real estate division by another home owner.
So when you're ready to take it to the next level and become a home owner yourself, let us know and we'll refer you to one of our real estate agents!